Introduction
At BetterAds, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video creation platform. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
We collect information that you provide directly to us when you:
- Create an account (name, email address, password)
- Subscribe to our services (billing information, payment details)
- Upload content (videos, images, audio files, scripts)
- Contact our support team (correspondence, feedback)
- Participate in surveys or promotions
Automatically Collected Information
When you access our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Log data (access times, error logs)
How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our AI video generation services
- Process your payments and manage subscriptions
- Improve and personalize your user experience
- Send you service updates, security alerts, and support messages
- Analyze usage patterns to enhance our platform
- Comply with legal obligations and enforce our Terms of Service
- Prevent fraud and ensure platform security
AI Processing and Data Usage
Important
Your uploaded content (scripts, images, audio) is processed by our AI models to generate videos. We do not use your content to train our AI models unless you explicitly opt-in to our training program.
All AI processing is performed securely, and your content is stored with encryption at rest and in transit. Generated videos belong to you and are not shared with third parties without your consent.
Data Sharing and Disclosure
We may share your information with:
- Service providers (payment processors, cloud storage, analytics)
- AI model providers (for video generation services)
- Legal authorities (when required by law or to protect our rights)
- Business partners (only with your explicit consent)
We never sell your personal information to third parties.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time through your account settings or by contacting support.
Generated videos and uploaded content are retained based on your subscription plan. Free plan users have 30-day retention, while paid subscribers have unlimited retention during their active subscription.
Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
- Withdraw consent for data processing
To exercise these rights, contact us at privacy@trybetterads.com.
Security
We implement industry-standard security measures including encryption, secure authentication, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Children's Privacy
BetterAds is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@trybetterads.com
Last updated: October 29, 2025